Shipping policy
Thank you for supporting The Remnant Xperience! We are committed to getting your order to you safely and efficiently.
Processing Time
All orders are processed within 3–5 business days after your purchase is completed. Please note that processing times may be longer during new releases, sales, holidays, or high-volume periods.
Shipping Time
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Estimated shipping times:
- Standard Shipping: 3–7 business days
- Priority Shipping: 1–3 business days (if available)
Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside of our control.
Order Tracking
Tracking information will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking updates to appear after your order ships.
Incorrect Addresses
Please double-check your shipping address before submitting your order. The Remnant Xperience is not responsible for orders shipped to an incorrect address provided by the customer.
If your package is returned to us due to an incorrect address, additional shipping fees may apply to resend your order.
Lost, Stolen, or Damaged Packages
Once an order has been shipped, it is the responsibility of the shipping carrier. The Remnant Xperience is not responsible for lost, stolen, or delayed packages.
If your package arrives damaged, please contact the shipping carrier and reach out to us with photos so we can assist however possible.
International Shipping
At this time, we only offer shipping within available locations listed at checkout.
Questions
If you have any questions regarding your order, please contact us at Theremnantxperience@gmail.com
Thank you for choosing The Remnant Xperience — wear the message, live the XPERIENCE.